Kustomer

More and Less

More good, less bad.

Kustomer is a digital platform that helps businesses of all sizes streamline their customer service. We developed a new brand campaign that could be used for a variety of upcoming initiatives, including their booth at 2023’s ShopTalk convention, a sweepstakes event, and continued communications for their free trial.

The campaign centers around a simple copy construct—with Kustomer, you get more of what you want and less of what you don’t want. We worked with UK-based illustrator Ryan Todd to bring the whimsical sing-song nature of the headlines to life. Ryan’s style is clever, simple, and streamlined—a strong tie to the brand and the Kustomer platform.

  • Media: OOH + Social + Digital
  • Executive CD: Todd Eisner
  • Creative Directors: Tom Kropp, Ted Bluey
  • Art Director/Designer: Me
  • Copywriter: John Vasiliades, Tom Kropp
  • Illustrator: Ryan Todd
  • Animator: Noah Aust
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The Work

Peak Behind the Curtain

Early layouts and canned concepts from different phases of the project, including a time when our brief was heavily focused on their sweepstakes.